SALES LETTER TIPS

( ) Content:

( ) Promise a benefit. Tell the reader what's in it for him.Promise her increased sales, decreased expenses, a better bottom line. Tell them how you can help them. Period.

( ) Get right to the point. People don't like to wade throughpuffery. Stick to benefits, facts and features.

( ) Give additional benefits. Show additional value other than main benefit. Auxiliary sales. By-product uses.

( ) Give product/service features. Don't brag. Support benefit promises with product/service facts. Show how your companywill help his.

( ) Style:

( ) Be 'you' and not 'I' oriented. Use words like you, your,your company so that the reader feels you are writing for him.

( ) Get the readers involved. Ask them to answer questions,check off boxes, make notes, jot down figures.

( ) Write clearly. Make sure your reader doesn't have to thinkabout what you're saying. Points must be understood immed-iately.

( ) Be concise. Use words judiciously. Make each word count.

( ) Be believable. Make sure your claims or representations appear to be realistic and believable. Don't promise a 990%increase in sales because most people won't believe it...even if it's true!

( ) Ask for action. Ask the reader to place an order, return a sales card, phone for an appointment. Most sales lettersfail to do this.

( ) Refer to satisfied customers. Adds credibility. Let thereader know he can call so-and-so for a referral. Mentiontrade affiliations.

( ) Visuals:

( ) Letters should be typewritten - never typeset. Typewriting gives your letter a personal feeling. Use an easy to readfont. Sign letter in blue ink, use rich stationery, notplain paper.

( ) Use a headline. Before 'Dear Jack' type a headline. It should capture attention, spark interest and promise abenefit.

( ) Use subheads. Break up your letter with subheads to make points stand out more. Sub-heads can promise additional benefits or back up claims with product/service facts.

( ) The P.S. is critical. One of the highest read portions of a letter. Use the P.S. to reinstate a major point, ask foraction, indicate a free gift or deadline for your offer.

( ) Appeals:

( ) Understand that people are emotionally motivated. Realizethat people want to:

( ) Make more money

( ) Save money

( ) Work easier

( ) Achieve

( ) Take more time off

( ) Be secure

( ) Do a good job

( ) Experience love

( ) Have a satisfying home life

( ) Get something for free

( ) Try something new

( ) Towards that end, use words like:

( ) Free

( ) New

( ) Now

( ) Money

( ) Limited time only

( ) Special price

( ) Special Techniques:

( ) Never use a one-page letter. Looks skimpy. Ideal length is 2 or 4 pages (11x17) folded to 8.5x11 for business-to-business mass mailings.

( ) Use plenty of attention-getting devices to guide readers:

( ) Bullets

( ) Dashes

( ) Check boxes

( ) Solid boxes

( ) Numbers

( ) Asterisks

( ) Arrows

( ) Give reasons to act now. For example: limited supply, two-week sale, special purchase. Retailers -- check localtruth in advertising laws.

( ) Offer something for free. Free gift with purchase. Buy two, get one free. Retailers check local laws.

( ) Give expiration. If you don't motivate people, they'll take forever to call or order.

( ) Repetition. Repeat benefits throughout letter. Present thesame ideas and benefits in different ways.

( ) Pricing. Key point. Test several different prices in yourletters. $19 or $19.95 always sounds cheaper than $20. Offer 3 for the price of 2 and other pricing devices tomake prices appear to be cheaper.

( ) Use a 'newsy' approach: 'After 3 years of development, we offer you increased performance.'

( ) Challenge the reader: 'Don't let your competitors get the edge this season...'

( ) Ask the reader a question: 'Are you paying too much for your printing and typesetting?'

( ) Never end a sentence at the bottom of a page. Always make it so the reader has to turn to the next page to finish thesentence.

( ) Be logical, use common sense. Don't try to fool anyone - they're usually too smart for that.

( ) The tone of your letter should be:

( ) Warm

( ) Sincere

( ) Honest

( ) Helpful

( ) Authoritative

( ) Friendly

( ) Put yourself in the reader's place. Note your reactions while reading the letter. Have your spouse, friends andassociates give you their honest opinions. Listen to anyand all comments. Re-write any portions that turn othersoff.

( ) To accentuate important statements:

( ) Underline

( ) Use exclamation points

( ) Use all capital letters

( ) Highlight with a second colorBrowser Fixed

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Lists Unlimited Inc.

419 Park Avenue South New York, NY, 10016, USA

TEL: 800-LISTMAN (547-8626)

TEL: 212-686-8501 (for foreign calls)

FAX: (212)-686-7718

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last modified:

Monday, September 11, 2000